MSP Industry Experts on a mission to ensure providers are held accountable

After an extensive career of working directly in the IT Managed Service Provider (MSP) & Managed Security Services Provider (MSSP) space and witnessing the transformation of the industry, it’s become quite clear that the service isn’t what it used to be. Our founder, Kyle C. Ely is now leading the charge for client advocacy and MSP accountability.

We have witnessed providers fall short time and time again of the premium service they claim to offer, our team helps you cut through the noise to ultimately hold them accountable.

We at MSP Audit Partners advocate directly on your behalf and act as the point-of-contact with your IT MSP so that you can focus on your core competencies and business.

Your service experience as the client should be the most important aspect of your engagement with your IT MSP. Perhaps dealing with the MSP is an auxiliary job function on top of your other roles and responsibilities? Let us wear that hat for you and assess whether or not your current provider is truly the best fit for your organization’s unique needs.

The MSP industry has changed dramatically in the last few years with a heavy influx of Private Equity backed “roll-ups” where smaller providers are being acquired and integrated into the larger Private Equity backed IT MSP platforms while the end-client’s service experience has become an afterthought.

Our team is well-versed in knowing how these organizations operate and are here as an expert resource to advocate on behalf of your specific business. We act as a fractional resource to properly manage the vendor relationship with your MSP, so that you don’t have to.

Our promise to you as a valued client - we are MSP & vendor agnostic and have no allegiance to any providers out there. We solely offer you our independent unbiased expert analysis. Leave the frustration out of the equation when we’re by your side as your MSP liaison.

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Contact us

Having an MSP can be frustrating but it doesn’t have to be when you have industry experts by your side! Our team is happy to have a conversation with you and offer tailored solutions to any issues you might be experiencing with your current provider.

Don’t feel like you have to continue wearing another hat internally when you can leverage our expertise to liaise with your MSP on your behalf! Speak with our team today to see how we can help you and your organization with your MSP relationship management.